Jack Poker Privacy Policy

What Personal Data Jack Poker Collects

Jack Poker collects only the data necessary to provide its services and meet regulatory requirements. The following categories apply:

• identification data – full name, date of birth, nationality;
• contact data – email address, phone number;
• payment data – bank card details, cryptocurrency wallet addresses, transaction history;
• technical data – IP address, device type, browser, session data;
• KYC documents – copies of a passport or driver’s licence, proof of address.

Data collection occurs at registration, during account verification, and through standard platform activity. No data is collected beyond what is required for service delivery and compliance.

How Jack Poker Uses Your Data

Each category of data serves a defined purpose:

• Identity verification (KYC) – carried out in accordance with the requirements of the Anjouan Gambling Authority, the platform’s licensing regulator.
• Transaction processing and account management – deposits, withdrawals, and account activity require accurate user data to function correctly.
• Fraud and AML prevention – data is used to detect unauthorised access, money laundering patterns, and suspicious activity.
• Responsible gaming monitoring – activity data is reviewed to identify behavioural indicators associated with problem gambling.
• Promotional communications – notifications about offers and platform updates are sent only where the user has given explicit consent.
• Platform improvement – technical data is used to analyse performance and resolve issues with platform functionality.

No purpose listed above involves selling user data or sharing it for unrelated commercial use.

Data Sharing and Third Parties

Jack Poker does not sell personal data to third parties for commercial purposes. Data may be shared in the following circumstances:

• payment providers and banks – to process deposits and withdrawals;
• regulatory authorities – when a lawful request is received from a competent authority;
• KYC verification partners – identity document checks are processed through dedicated verification providers;
• technical contractors – service providers responsible for platform infrastructure may handle data as part of their operational role.

All third parties operating on behalf of Jack Poker are bound by contractual confidentiality obligations. Data transfers are limited to what is necessary for each specific purpose.

User Rights Regarding Personal Data

Users of Jack Poker have the following rights in relation to their personal data:

• Right of access – a user may request details of what data is held on their account.
• Right to rectification – incorrect or outdated data can be updated upon request.
• Right to erasure – in certain circumstances, a user may request deletion of their data. Regulatory retention requirements may limit what can be removed.
• Right to restriction of processing – users may request that specific processing activities be limited.
• Right to withdraw marketing consent – consent for promotional communications can be withdrawn at any time without affecting account access.

All requests are handled through Jack Poker’s customer support team. Submitting a request does not guarantee immediate action where regulatory or legal obligations require data to be retained.

How Jack Poker Protects Your Data

Jack Poker applies the following technical and organisational measures to protect user data:

• SSL/TLS encryption on all data transmitted between the user’s device and the platform’s servers;
• access control policies – internal access to personal data is restricted to staff with a defined operational need;
• unauthorised access monitoring – systems are in place to detect and respond to anomalous access attempts;
• payment data security protocols – financial data is processed in accordance with applicable security standards;
• responsible gaming framework – user behaviour monitoring serves a dual function: compliance and player protection.

Security measures are reviewed and updated regularly to reflect current standards. No system can guarantee absolute security, but Jack Poker maintains active protocols to minimise risk.